# FAQ

#### There are 2 portals on app.aethir.com. What are their differences?

<figure><img src="/files/sRkzIuleCGLFicBKeOBw" alt=""><figcaption></figcaption></figure>

The first button directs to the [Owner Portal](/checker-guide/how-to-manage-checker-nodes.md), which is designed for node owners to manage their Checker Nodes, including delegating/undelegating nodes (Delegation Management), and claiming/withdrawing earned rewards.

The second button opens the Operator Portal, as discussed in this section, designed for node operators to efficiently monitor the operation status of multiple Checker Clients at scale.&#x20;

The page also provides the download link for the [Checker Node Client](/checker-guide/how-to-run-checker-nodes.md), which is the software that runs Checker Nodes, handling delegation requests (Delegation Execution) and performing computational tasks required for node operation.

#### Why can't I claim or withdraw my rewards on the Operator Portal?

The Operator Portal and Owner Portal serve [different purposes](#there-are-2-portals-on-app.aethir.com.-what-are-their-differences). You cannot claim or withdraw rewards through the Operator Portal because it is not intended for managing owner-specific functions like rewards. The rewards displayed on the Operator Portal are for informational purposes only and reflect activities starting from the platform's launch on August 28, 2024. For monitoring, claiming or withdrawing license-specific rewards, please use the Owner Portal.

#### Why is the reward data on the Operator Portal different from the Owner Portal?

The reward data on the Operator Portal reflects the contribution of each Checker Node Client to the overall rewards. This information is provided for reference only and does not represent the total rewards earned by the Checker Node License. The owner should refer to the Owner Portal to view the full rewards details.


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